We will grant a refund for items that are returned in the same condition as it is when you received it with original package.
For example, if you order hair from us and when you recieve, you no longer need it.. You will be asked to send pictures of the hair to us to be approved for a refund. If the pictures of the condition of the bundles/wigs are approved for a refund,we will gladly accept a return for items that can be restocked
and resold.
You have 7 business days to return it for a refund excluding shipping fee.
For the curly hair, such as “tight curly”, “deep wave” and “body wave” we will Not grant a refund if the curls of the hair hair has been fingered combed, pulled apart, manipulated (frizzy).
We will not refund or exchange any hair that has been worn,
installed, dyed, cut or made into a wig.